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Frequently Asked Questions
When will my order Ship?
When will my order Ship?
Please allow 1-2 business days for the order to ship.
How will I know if my order is successfully placed?
How will I know if my order is successfully placed?
You will receive a confirmation email once your order is successfully placed.
What is your Return/Exchange Policy?
What is your Return/Exchange Policy?
We want you to be completely satisfied with your purchase, and that's why we offer a 30-day money-back guarantee. If you have any questions or need assistance, please contact us at support@serryline.com
How can I track my order?
How can I track my order?
Once the order is dispatched, a tracking ID will be sent on your registered E-mail ID along with the link.
What to do if my order has an item missing or damaged?
What to do if my order has an item missing or damaged?
Kindly write to us at support@serryline.com . We will surely provide you best solution for the same.
How can I get information regarding the delay in delivery?
How can I get information regarding the delay in delivery?
In case, there’s a delay in the shipment, our team will make sure that they reach out to you on your registered E-mail ID
How can I request to change the shipping address, if the order is in transit?
How can I request to change the shipping address, if the order is in transit?
Please write to us at support@serryline.com for any assistance related to your order. Our customer support team will be happy to help you
How can I get in contact
How can I get in contact
Email us at support@serryline.com